Generate Terms of Service for SaaS/Apps

Effective Terms of Service protect your business while being reasonable enough that users will accept them. Essential provisions include: acceptable use policies (prohibiting illegal use, spam, hacking), payment terms (pricing, billing, refunds), intellectual property (who owns what), warranties and disclaimers (limiting your obligations), liability limitations (capping damages), user content rules (what users can post), termination rights (when you can suspend accounts), and dispute resolution (arbitration or courts). Missing any of these creates legal gaps that can cost you money or create liability.

Balance protection with reasonableness. Overly one-sided terms that give you every right and users none might be unenforceable as unconscionable, especially for consumer products. Terms that prohibit all user rights, disclaim all warranties without limit, and require arbitration in inconvenient locations face enforceability challenges. Provide reasonable user rights (access their data, terminate accounts, dispute charges), limit warranties appropriately but not excessively, and choose reasonable dispute resolution. Courts and regulators scrutinize consumer terms more heavily than B2B agreements. Balance protection with fairness.

Keep Terms of Service updated as your business evolves. When you add new features, change pricing, modify data practices, or expand to new markets, update your ToS. Terms that don't match actual practices create liability. If your ToS says you never share data but you start using third-party analytics, that's a violation. If you change from monthly to annual billing without updating terms, users might have legitimate complaints. Review and update ToS regularly. Notify users of material changes and, depending on jurisdiction and changes, get their consent to new terms. Outdated terms create more problems than no terms.