A 78-year-old woman is admitted to the hospital with pneumonia. She hands you a plastic bag with 15 medication bottles, some from three years ago, others half-empty. She says she takes "the blood pressure one in the morning and the water pill whenever my ankles swell." Your job is to figure out what she actually takes at home, compare it to what's ordered now, and catch any dangerous gaps or duplications before they cause harm.
Medication reconciliation prevents an estimated 50% of medication errors at care transitions. But it only works if it's done thoroughly and documented clearly. Miss a home medication and the patient might go into withdrawal or their chronic condition might destabilize. Add a duplicate by accident and you've created a dosing error that could cause serious harm.
This guide shows you how to perform and document medication reconciliation that actually prevents errors. You'll learn systematic approaches to gathering complete medication histories, identifying dangerous discrepancies, and documenting in ways that protect patients across care transitions.
Why Medication Reconciliation Matters
About 60% of patients have at least one unintentional medication discrepancy at admission or discharge. One in three of those discrepancies has the potential to cause moderate to severe harm.
The most common problems:
Omission of home medications. Patient takes metformin for diabetes at home. It's not ordered during hospital admission because no one asked about it. Blood sugars run high. Patient thinks they're not supposed to take it anymore and doesn't restart after discharge. Their diabetes control deteriorates.
Unintentional duplication. Patient takes lisinopril 10mg at home. Hospital orders lisinopril 20mg without realizing they're doubling the dose unintentionally. Patient's blood pressure drops dangerously low.
Wrong dose or frequency. Patient takes levothyroxine 75mcg at home. EMR lists 50mcg from an old order. Hospital continues 50mcg. Patient's thyroid function becomes unstable.
Continued medications that should have been stopped. Patient's PCP discontinued omeprazole three months ago due to side effects. Hospital readmits patient, sees omeprazole in old medication list, orders it again. Patient has return of side effects.
Each of these errors is preventable with thorough reconciliation and clear documentation.
The Systematic Approach to Medication History
Accurate reconciliation starts with getting a complete, accurate list of what the patient actually takes at home.
Use Multiple Sources
Never rely on a single source. Cross-check:
- Patient interview: Ask what they actually take, not just what's prescribed
- Medication bottles: Have patient bring everything ("brown bag method")
- Pharmacy records: Shows what's been filled recently
- Previous discharge summaries: Recent hospital stays
- PCP records: Current medication list from outpatient chart
- Family/caregivers: Especially if patient has cognitive issues
- EMR from other facilities: If available through health information exchange
Document which sources you used: "Medication history obtained from patient interview, review of pharmacy records from ABC Pharmacy, and prior discharge summary from 3/15/2026."
Ask the Right Questions
Don't just ask "What medications do you take?" Most patients will forget things.
Instead, ask:
- "Show me everything you take regularly - prescription and over-the-counter."
- "What do you take in the morning? What about afternoon? Evening? Bedtime?"
- "Do you use any inhalers, eye drops, patches, or creams?"
- "What vitamins or supplements do you take?"
- "Do you take anything for pain, sleep, heartburn, or allergies?"
- "Do you have any medications you only take sometimes, like rescue inhalers or pain pills?"
- "Are there any medications your doctor told you to stop taking?"
For each medication, ask: "What dose do you take? How often? When did you last take it?"
Assess Actual Adherence
What's prescribed and what patients actually take are often different.
Ask non-judgmentally: "How often do you miss doses?" or "Tell me about times when you don't take this medicine."
Common adherence issues:
- Cost barriers (skip doses to make medication last)
- Side effects (stopped taking due to nausea, fatigue, etc.)
- Complexity (confused about instructions)
- Forgetfulness (especially for once-daily medications)
Document actual use: "Patient prescribed atorvastatin 40mg daily but reports taking only 2-3 times per week due to muscle aches."
This information is critical. If the patient doesn't take the medication at home, continuing it in the hospital might cause problems (or reveal that it's not actually needed).
Creating a Clear Medication Reconciliation Table
Your documentation needs to make discrepancies obvious and show that you resolved them.
Standard Table Format
Use a table that shows home medications, current orders, and any differences:
| Home Medication | Home Dose/Freq | Current Order | Current Dose/Freq | Status | Reason for Change |
|---|---|---|---|---|---|
| Metformin | 1000mg BID | Metformin | HELD | Intentional | AKI, will resume when Cr normalizes |
| Lisinopril | 10mg daily | Lisinopril | 20mg daily | Modified | BP control, dose increased |
| Omeprazole | 20mg daily | [none] | [none] | **DISCREPANCY** | **Omitted - Added to orders per Dr. Smith** |
| Aspirin 81mg | daily | Aspirin 81mg | daily | Continued | No change |
The table makes it easy to scan for changes and see that discrepancies were addressed.
Highlight High-Risk Medications
Flag medications that require extra vigilance:
- **Anticoagulants** (warfarin, DOACs, heparins): Double-check doses, indicate last INR if on warfarin
- **Insulin**: Document home regimen precisely (type, units, timing, blood sugar targets)
- **Opioids**: Note home doses to prevent under- or over-dosing during hospitalization
- **Chemotherapy**: Verify protocol and cycle day with oncology
- **Immunosuppressants**: Critical for transplant patients - never omit without discussion
Use visual indicators: "⚠️ HIGH ALERT: Warfarin 5mg daily - Last INR 2.3 on 4/10/2026"
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Generate ReconciliationIdentifying and Resolving Discrepancies
A discrepancy is any difference between home medications and current orders. Some are intentional, many are not.
Intentional vs. Unintentional
Intentional discrepancies have a clinical reason:
- Holding metformin during AKI
- Stopping aspirin before surgery
- Increasing diuretic dose due to volume overload
- Adding new medication for new diagnosis
These are fine as long as you document why.
Unintentional discrepancies are errors:
- Home medication forgotten and not ordered
- Wrong dose entered by mistake
- Medication discontinued without clinical reason
- Duplicate therapy ordered under different names
These need immediate resolution.
Resolution Process
For each unintentional discrepancy:
- **Identify the discrepancy clearly:** "Patient takes levothyroxine 75mcg at home. Current order is for 50mcg. No documented reason for dose reduction."
- **Contact the prescriber:** "Paged Dr. Jones at 1430 regarding levothyroxine dose."
- **Document the resolution:** "Dr. Jones confirmed home dose of 75mcg should be continued. Order updated to levothyroxine 75mcg daily at 1445."
- **Verify the change was made:** Check EMR to confirm order is correct
Don't leave discrepancies unresolved. If you can't reach the prescriber immediately, flag it prominently and escalate: "**UNRESOLVED DISCREPANCY - NOTIFY MD ASAP**"
Allergy Integration and Cross-Reactivity
Allergy documentation is critical and should be the first section of any med rec.
Document Reaction Details
For each allergy, document:
- Allergen (specific medication)
- Type of reaction (rash, anaphylaxis, nausea, etc.)
- Severity (mild, moderate, severe, life-threatening)
- Timing (when it occurred, how long after taking)
Example: "Penicillin - anaphylaxis with throat swelling and hypotension 20 minutes after first dose in 2018 (severe, true allergy)"
This is different from: "Penicillin - upset stomach (intolerance, not true allergy)"
The distinction matters for treatment decisions.
Check for Cross-Reactivity
Some allergies mean other medications should be avoided:
- Penicillin allergy: 10% cross-reactivity with cephalosporins (higher with first-generation)
- Sulfa antibiotic allergy: May react to sulfonamide diuretics or sulfonylureas
- Aspirin allergy: Avoid other NSAIDs
- Shellfish allergy: Use caution with iodinated contrast (though link is less clear than once thought)
Document cross-reactivity considerations: "Penicillin allergy documented (anaphylaxis). Ceftriaxone ordered - discussed with Dr. Smith, patient has tolerated cephalosporins in past without reaction."
Distinguish Allergy from Side Effect
Many patients report "allergies" that are actually expected side effects or intolerances.
True allergies: rash, hives, angioedema, bronchospasm, anaphylaxis
Not allergies: nausea from opioids, diarrhea from antibiotics, headache from nitrates, cough from ACE inhibitors
Document accurately: "Lisinopril - chronic dry cough (known side effect, not allergic reaction). Changed to ARB due to intolerance."
This keeps useful medications available if alternatives fail.
Handling Polypharmacy
Patients on 10+ medications require extra attention to interactions, duplications, and appropriateness.
Screen for Therapeutic Duplications
Patients sometimes end up on multiple medications from the same class:
- Two different PPIs (omeprazole and pantoprazole)
- Multiple benzodiazepines for different indications
- Overlapping pain medications (tramadol and hydrocodone)
- Same medication under brand and generic names
Flag these: "**DUPLICATION ALERT**: Patient on both omeprazole 20mg and pantoprazole 40mg. Clarified with Dr. Lee - d/c omeprazole, continue pantoprazole only."
Check for Prescribing Cascade
This happens when side effects from one medication are treated with another medication, creating a growing list.
Example: Patient takes hydrochlorothiazide (causes hypokalemia) → started on potassium supplement → potassium causes GI upset → started on PPI for stomach protection.
Consider whether the cascade can be interrupted by discontinuing or changing the original medication.
Identify Deprescribing Opportunities
Some medications may no longer be necessary:
- PPIs started during acute illness and never stopped (reassess need after 8-12 weeks)
- Medications for resolved conditions
- Preventive medications in patients with limited life expectancy
- BEERS criteria medications in elderly (anticholinergics, benzodiazepines, etc.)
Flag for provider consideration: "Patient on omeprazole for 5 years without clear ongoing indication. Consider trial off PPI or switch to PRN H2 blocker."
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Analyze Medication ListTransition of Care Best Practices
Medication errors are most common at transitions: admission, transfer between units, and discharge.
Admission Reconciliation
Complete within 24 hours of admission (or immediately if emergency).
Document:
- Complete home medication list (including OTC, supplements)
- Last dose taken of each medication
- Medication timing (for things like insulin, anticoagulants)
- Which home meds will continue in hospital
- Which are being held and why
- New medications started during admission
If patient can't provide history (unconscious, confused), document your attempts to get information and from whom you eventually obtained it.
Transfer Reconciliation
When patients move between units (ICU to floor, medical to surgical):
- Review current medication orders
- Ensure critical medications transfer (don't want home Parkinson's meds to be forgotten)
- Update for changes in status (renal function, liver function)
- Verify any new limitations (NPO, post-op restrictions)
Discharge Reconciliation
This is where errors most commonly reach the patient at home.
Discharge med rec must include:
- All medications patient should take at home (prescriptions written)
- Any home medications that were held in hospital and should restart ("Resume your home blood pressure medications tomorrow morning")
- Any home medications that should be STOPPED ("Do not restart your aspirin - your doctor will tell you when to restart")
- New medications with clear indication and duration ("Take this antibiotic for 7 days for pneumonia")
- Changed doses with explanation ("Your furosemide dose increased from 20mg to 40mg daily")
Provide written list to patient and document that you reviewed it with them. Teach-back: ask patient to explain which medications they'll take when they get home.
Regulatory and Accreditation Requirements
Medication reconciliation isn't optional. It's required by multiple regulatory bodies.
Joint Commission NPSG 03.06.01
Accredited hospitals must:
- Obtain and document complete medication list at admission
- Compare list to new orders and identify discrepancies
- Resolve discrepancies with prescriber
- Provide patient with complete list at discharge
- Explain which medications to take and which to stop
Your documentation must show all of these steps occurred.
CMS Conditions of Participation
Similar requirements for Medicare-participating hospitals. Med rec must be performed by qualified personnel (nurse, pharmacist, physician).
State Pharmacy Laws
Many states have specific requirements for pharmacist involvement in med rec, especially at discharge.
Examples That Prevent Errors
Strong medication reconciliation documentation shares key features:
Clear source documentation: "Medication history obtained from patient interview, pill bottles brought from home (reviewed 12 prescription bottles), and pharmacy records from CVS Pharmacy (last fill dates verified). Patient alert and oriented, reliable historian."
Explicit discrepancy resolution: "DISCREPANCY IDENTIFIED: Home medication lisinopril 20mg daily not included in admission orders. Contacted Dr. Martinez at 1500. Orders updated to include lisinopril 20mg daily PO. First dose given at 1800 per nursing."
Patient education documented: "Discharge medication list reviewed with patient and family at bedside. Patient able to correctly state which medications to continue from home (atorvastatin, metformin, lisinopril) and which new medications to start (amoxicillin for 10 days). Written list provided. Patient verbalized understanding and had no questions."
These examples show thorough process, clear communication, and verification of understanding.
Key Takeaways
Medication reconciliation prevents half of medication errors at care transitions, but only when done thoroughly and documented clearly.
Use multiple sources for medication history. Never rely solely on patient recall or old EMR lists. Cross-check with pharmacy records, prior discharge summaries, and family input when possible.
Create clear reconciliation tables that show home medications, current orders, and any differences. Flag discrepancies prominently and document resolution steps with names and times.
Always document allergies first with specific reaction details. Check for cross-reactivity and distinguish true allergies from side effects or intolerances.
Pay special attention at transitions: admission, transfer, and especially discharge. Provide patients with clear written lists of what to take and what to stop.
For polypharmacy patients, screen for therapeutic duplications, drug interactions, and inappropriate medications. Flag deprescribing opportunities when you see them.
Your documentation must show that you obtained a complete medication list, compared it to orders, identified and resolved discrepancies, and educated the patient. Regulatory bodies will audit for these elements.