Healthcare

Problem List Template: Fix the 60% Error Rate in Your EHR

Over 60% of problem lists contain errors, duplicates, or outdated entries. Here's how to create accurate, prioritized lists.

By Chandler Supple4 min read

Problem lists form the foundation of organized patient care, yet according to EHR usability studies, over 60% of problem lists contain errors, duplicates, or outdated problems that were never resolved. AI-assisted problem list generation extracts clinical problems from notes and organizes them into prioritized active problem lists that improve care coordination and clinical decision support.

Problem List Quality Checklist

What Makes a High-Quality Problem List

✅ Include ❌ Exclude
All active chronic conditionsResolved past conditions (move to history)
Acute problems currently being treatedDuplicates with different wording
Specific diagnoses ("Type 2 DM with nephropathy")Vague symptoms ("Pain")
Mental health diagnosesNormal variants or findings
Substance use disordersPast procedures ("s/p appendectomy")
Relevant social determinantsAdministrative entries

Problem Prioritization Order

Standard Priority Ranking

Priority Category Example
1Acute life-threateningAcute coronary syndrome, sepsis
2Acute non-life-threateningAcute kidney injury, pneumonia
3Chronic unstable/poorly controlledUncontrolled diabetes (A1c 10%)
4Chronic stable requiring managementHypertension on stable meds
5Chronic stable/maintenanceHypothyroidism on levothyroxine

Specificity Examples

Vague vs. Specific Problem Documentation

❌ Vague ✅ Specific
DiabetesType 2 diabetes mellitus with diabetic nephropathy
CHFHeart failure with reduced ejection fraction (EF 30%)
Kidney diseaseCKD Stage 3b (GFR 35)
AnemiaIron deficiency anemia, chronic blood loss
Elevated blood pressureEssential hypertension, Stage 2

Problem List Template

**ACTIVE PROBLEM LIST**
Reviewed: [Date]

**ACUTE:**
1. [Acute problem] - onset [date]
2. [Acute problem] - under evaluation

**CHRONIC - ACTIVE MANAGEMENT:**
3. [Chronic condition] - [control status] (e.g., "Diabetes, A1c 7.2%")
4. [Chronic condition] - on [therapy]
5. [Chronic condition] - [relevant parameters]

**CHRONIC - STABLE:**
6. [Stable condition] - on [maintenance therapy]
7. [Stable condition] - monitoring [frequency]

**BEHAVIORAL HEALTH:**
8. [Mental health diagnosis] - on [therapy]
9. [Substance use] - [status: active, in remission]

**SOCIAL DETERMINANTS (if relevant):**
10. [Barrier affecting care] - [intervention plan]

Problem List Maintenance

  • ☐ Review at every encounter
  • ☐ Add new problems as identified
  • ☐ Resolve cured conditions with date ("Resolved 2/15/2026")
  • ☐ Update diagnoses as workup progresses (symptom → diagnosis)
  • ☐ Consolidate duplicates to single preferred term
  • ☐ Reconcile during care transitions

Common Problem List Errors

Errors and Fixes

Error Problem Fix
Duplicates"CHF," "Heart failure," "Congestive heart failure"Consolidate to single preferred term
Outdated problems"Pneumonia" from 5 years agoMove to past medical history
Vague terms"Pain," "Abnormal labs"Specify location, diagnosis, or findings
Missing mental healthDepression not listedInclude all diagnoses affecting care

Frequently Asked Questions About Problem Lists

Should I include resolved problems?

No—move them to past medical history with resolution date. Active problem lists should contain only conditions requiring current management. "Pneumonia (resolved 2/15/2026)" belongs in history, not active list. Keeping resolved problems clutters the list and misleads providers.

How specific should diagnoses be?

As specific as confirmed information allows. "Type 2 DM with nephropathy" enables better clinical decision support than "Diabetes." Specificity improves quality metrics, billing accuracy, and care coordination. Update as diagnostic information accumulates.

Should mental health diagnoses be on the problem list?

Yes—integrated problem lists improve comprehensive care. Depression, anxiety, substance use disorders, and other mental health conditions affect medical care and belong alongside physical diagnoses. Artificial separation harms patient care.

When should symptom-based problems become diagnoses?

Update as workup progresses. "Chest pain, etiology unclear" is appropriate during evaluation. Once GERD is confirmed, update to "Gastroesophageal reflux disease." Problem evolution should parallel the diagnostic process.

Can AI help generate problem lists?

Yes, AI tools like River's Problem List Generator extract and prioritize problems from clinical notes. Input your notes, and the AI identifies diagnoses, organizes by priority, and suggests ICD-10 codes. Always verify against patient records.

Accurate problem lists enable quality care. Use River's Problem List Generator to create comprehensive, prioritized active problem lists that improve care coordination.

Chandler Supple

Co-Founder & CTO at River

Chandler spent years building machine learning systems before realizing the tools he wanted as a writer didn't exist. He founded River to close that gap. In his free time, Chandler loves to read American literature, including Steinbeck and Faulkner.

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